The Director of CRM is a critical player in our guest communications. This opportunity is for the critical thinker with a creative mindset and a can-do attitude that is passionately committed to bringing customer relationship management success to Atlantis Paradise Island. The Director of CRM will play a key role in defining the CRM strategies and will lead the implementation of profitable, long-term customer relationships across all channels with a focus on email communications. You will be managing programs and developing strategies for informational and engaging eNewsletters, tactical promotional emails and transactional confirmation, pre-arrival and post stay emails. This person will help design, implement and rollout the customer lifecycle management approach and will u
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7918 Jones Branch Drive
McLean, VA 22102